Mudah66 is committed to protecting the privacy and personal data of all players in Malaysia. This Privacy Policy clearly explains how we collect, use, store, and protect your information at all times.
The mudah66 Privacy Policy is built on six core principles that ensure your personal data is always protected, respected, and used responsibly.
All personal data and financial information transmitted between your browser and mudah66's servers is encrypted using industry-standard 256-bit SSL technology. This ensures that sensitive information such as bank account numbers, passwords and card details cannot be intercepted during transmission.
Mudah66 never sells, rents, or transfers players' personal data to any third party for marketing or commercial purposes. Your information is used solely for the purposes stated in this Privacy Policy and nothing beyond that.
Mudah66 players have the full right to access, correct, download, or delete their personal data at any time. Data-related requests can be submitted through the mudah66 customer support team and will be processed within 30 business days.
Player personal data is stored on secure servers with strict access controls. Only authorised mudah66 staff who require access for operational purposes may view player data. All access is logged and continuously monitored.
Mudah66 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All collection, processing and storage of Malaysian players' personal data is carried out in accordance with applicable local legal requirements, providing you with strong legal protection.
You may choose to receive or opt out of marketing communications from mudah66 at any time. Promotional notifications, special offers, and platform updates can be managed directly through your account settings or by contacting our support team.
This mudah66 Privacy Policy takes effect on 1 January 2026 and applies to all players accessing the mudah66.my platform. By using our platform, you agree to the terms of this Privacy Policy.
Mudah66 ("we", "the Company" or "the platform") is committed to the privacy and security of every player's personal data in Malaysia. This mudah66 Privacy Policy explains how we collect, use, disclose, process, and protect your personal information when you use our online betting platform.
This document applies to all services offered by mudah66, including the mudah66.my web platform, official mobile app, email communications, live chat, and any other service channels operated by mudah66. This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy mudah66.
Mudah66 operates as the data controller responsible for processing your personal data. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable European General Data Protection Regulation (GDPR) requirements, given that our licence is issued by the Malta Gaming Authority (MGA/B2C/394/2017).
Mudah66 collects your personal data through various means depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Sample Information | How We Collect Data |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, player profile |
| Financial Data | Bank account number, Touch 'n Go phone number, DuitNow, GrabPay | Deposit & withdrawal process |
| Transaction Data | Deposit history, withdrawals, bets placed, winnings | Automated platform activity |
| Technical Data | IP address, browser type, operating system, device ID | Automatic server logs, cookies |
| Usage Data | Pages visited, session duration, games played | Automated platform analytics |
| Communication Data | Live chat records, support emails, submitted complaints | Customer support interactions |
Mudah66 only collects data that is necessary for legitimate, stated purposes. We do not collect sensitive data categories such as medical information, religious beliefs, or political views.
Mudah66 uses the personal data collected for the following purposes, all grounded in a valid legal basis:
mudah66 does not make decisions that significantly affect you based solely on automated data processing without any human involvement in important matters such as account closures or bonus denials.
Mudah66 does not sell or rent your personal data to third parties. However, we may share your personal data in the following limited circumstances:
All third parties we work with are required to uphold data protection standards equivalent to or higher than those of mudah66. We will not share your data beyond the scope outlined above.
Mudah66 implements robust technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
While mudah66 takes every measure to protect your data, no system can guarantee absolute 100% security. In the event of a data breach that affects your rights or freedoms, mudah66 is committed to notifying you within 72 hours of becoming aware, in accordance with GDPR requirements and industry best practices.
Mudah66 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal obligations. The following are our data retention guidelines:
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to you. Data deletion is carried out using industry-validated methods to ensure the data cannot be recovered.
Mudah66 uses cookies and similar tracking technologies to enhance your experience on our platform. We use four types of cookies:
You can manage your cookie settings through your browser settings at any time. However, disabling essential cookies may affect the functionality of the mudah66 platform. For more information on managing cookies, please refer to your browser's help documentation.
As a mudah66 player in Malaysia, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 calendar days.
You have the right to request correction of any inaccurate or incomplete personal data in your mudah66 account.
You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.
You may request that we restrict the processing of your personal data under certain circumstances, such as while the accuracy of the data is in dispute.
You have the right to receive your personal data in a machine-readable format (JSON or CSV) for transfer to another service provider if needed.
You may object to the processing of your personal data for direct marketing purposes at any time, without needing to provide a reason.
To exercise any of the above rights, please contact the mudah66 Privacy team by email at privacy@mudah66.my or via 24/7 live chat. We will not charge any fee for reasonable data rights requests.
The mudah66 platform is strictly for individuals aged 18 and above. mudah66 does not knowingly collect, process, or store personal data from individuals under the age of 18.
If we become aware that personal data has been collected from a minor without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered a mudah66 account should contact us immediately at support@mudah66.my.
Mudah66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any significant changes will be communicated to you via:
The "Updated" date at the top of this page will always reflect the date of the most recent amendment. We encourage you to review this Privacy Policy periodically. Your continued use of the mudah66 platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding mudah66's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
The mudah66 Privacy team is committed to responding to all personal data enquiries within 30 calendar days from the date your request is received. For complex requests, we will notify you if additional time is required.
If you are dissatisfied with how mudah66 has handled your personal data after contacting us, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP) or the relevant Data Protection Authority under our MGA licence jurisdiction.
Your privacy is our priority. The mudah66 platform is protected by 256-bit SSL, complies with Malaysia's PDPA, and is MGA-licensed. Register today and enjoy a safe, fair, and transparent betting experience alongside other Malaysian players.